STORE POLICY
Product Care
Nothing lasts forever, including your clothes, but how long should you expect a garment to last?
On average the lifetime for a clothing garment is estimated to between 1-3 years. In summary, these are the top 5 tips to maintain your customised garment:
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Turn inside out for shirts prior to washing
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Machine wash cold
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No bleach or fabric softener
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Tumble dry on low or line dry for best care
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Do not iron over design
Clothing items that have been customised tend to last longer if you turn the garment inside out before it is washed, the reason this is done is to prevent any extra rubbing or friction on the design. It is also a good idea to wash the item in cold water on a delicate cycle, and when it comes to drying it is obligatory to dry it on a low heat cycle or better yet have it hang dry.
Another important thing to keep in mind is that it is helpful to avoid harsh, corrosive cleaning detergents. You also shouldn't bleach your custom designed heat pressed clothing because that can mess up the design, as well as the colour of the shirt itself. Naturally it is also helpful to avoid getting stubborn stains in the garment in the first place. Prevention is generally a much better route to take than difficult and harsh stain removal processes. However, if tough stains do happen try to remove the stain before it has time to set.
Please do not stretch design area in any way as it can damage it. Printed design is applied on top layer of cotton/garment threads and excessive stretch can break its structure and colour can be damaged and cracks or lost connection with fabric may appear.
Privacy & Safety
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website (Site). In this Privacy Policy we, us or our means ''AZpire Promotions Pty Ltd.'' trading as ''AZpire Promotions'' and ''AZpire Boutique'' (ABN Number 40 656 157 925).
Personal information:
The types of personal information we may collect about you include:
a. your name;
b. your contact details, including email address, mailing address, street address and/or
telephone number;
c. your credit card details;
d. your demographic information, such as postcode;
e. your preferences and/or opinions;
f. information you provide to us through customer surveys;
g. details of products and services we have provided to you and/or that you have
enquired about, and our response to you;
h. your browser session and geo-location data, device and network information, statistics
on page views and sessions, acquisition sources, search queries and/or browsing
behaviour;
i. information about your access and use of our Site, including through the use of Internet
cookies, your communications with our Site, the type of browser you are using, the type
of operating system you are using and the domain name of your Internet service
provider;
j. additional personal information that you provide to us, directly or indirectly, through
your use of our Site, associated applications, associated social media platforms and/or
accounts from which you permit us to collect information; and
k. any other personal information requested by us and/or provided by you or a third party.
We may collect these types of personal information directly from you or from third parties.
Collection and use of personal information
We may collect, hold, use and disclose personal information for the following purposes:
a. to enable you to access and use our Site, associated applications and associated social
media platforms;
b. to contact and communicate with you;
c. for internal record keeping and administrative purposes;
d. for analytics, market research and business development, including to operate and
improve our Site, associated applications and associated social media platforms;
e. to run competitions and/or offer additional benefits to you;
f. for advertising and marketing, including to send you promotional information about our
products and services and information about third parties that we consider may be of
interest to you; and
g. to comply with our legal obligations and resolve any disputes that we may have.
Disclosure of personal information to third parties
We may disclose personal information to:
a. third party service providers for the purpose of enabling them to provide their services,
including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or
advertising providers, professional advisors and payment systems operators;
b. our employees, contractors and/or related entities;
c. our existing or potential agents or business partners;
d. sponsors or promoters of any competition we run;
e. anyone to whom our business or assets (or any part of them) are, or may (in good faith)
be, transferred;
f. courts, tribunals and regulatory authorities, in the event you fail to pay for goods or
services we have provided to you;
g. courts, tribunals, regulatory authorities and law enforcement officers, as required by law,
in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; [and]
h. third parties, including agents or sub-contractors, who assist us in providing
information, products, services or direct marketing to you. This may include parties
located, or that store data, outside of Australia, including but not limited to India and
the Philippines; and
i. third parties to collect and process data, such as Google Analytics or other relevant
businesses. This may include parties that store data outside of Australia.
We may store personal information overseas. Where we disclose your personal information to the third parties listed above, these third parties may also store, transfer or access personal information outside of Australia. Unless we seek and receive your consent to an overseas disclosure of your personal information, we will only disclose your personal information to countries with laws which protect your personal information in a way which is substantially similar to the Australian Privacy Principles and/or we will take such steps as are reasonable in the circumstances to require that overseas recipients protect your personal information in accordance with the Australian Privacy Principles.
Your rights and controlling your personal information
Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Storage and security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Cookies and web beacons
We may use cookies on our Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie. We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
Links to other websites Our Site may contain links to other websites
We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.
Amendments
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.
For any questions or notices, please contact us at: ''AZpire Promotions Pty Ltd.'' trading as ''AZpire Promotions'' and ''AZpire Boutique'' (ABN Number 40 656 157 925).
Last update: 5 June 2022
Payment Methods
- Credit / Debit Cards via Stripe (1.75% surcharge applies)
- Bank Transfer